Privacy Policy

1. Introduction

Tursina Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including but not limited to our website and our applications and any other products or services we provide.

2. Information We Collect

The information we collect varies depending on which of our services you use:

2.1 Personal Information

Some of our services may require you to create an account. In such cases, we may collect:

• Email address (for authentication and account management)
• Display name (optional, for personalization)
• Profile picture (if provided via OAuth services like Google)

2.2 Usage Information

Depending on the service, we may collect:

• Interactions with our services (e.g., questions asked, features used)
• Location data (for services that require it, such as prayer time notifications)
• Progress tracking data (e.g., Quran reading progress, habit tracking)
• Bookmarks, favorites, and saved preferences
• Search history and usage patterns
• App usage patterns and preferences

2.3 Technical Information

We automatically collect certain technical information:

• Device information (browser type, operating system, device model)
• IP address and general location
• Cookies and similar tracking technologies
• API usage and performance metrics
• Error logs and crash reports

2.4 Website-Specific Information

For our website, we collect minimal information:

• Standard server logs (IP addresses, browser types, access times)
• Minimal analytics data (aggregated and anonymized)
• Information you provide through contact forms

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Personalize your experience and deliver relevant content
• Send notifications and updates (e.g., prayer times, reminders)
• Track progress and goals within our applications
• Save your preferences, bookmarks, and favorites
• Improve our AI models and service quality (where applicable)
• Provide customer support and respond to inquiries
• Ensure security and prevent fraud
• Comply with legal obligations
• Analyze usage patterns to improve our services

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our platform
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure hosting and infrastructure
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from notifications and communications
• Account Deletion: Delete your account and associated data (where applicable)
• Cookie Preferences: Control cookie settings through your browser preferences

To exercise these rights, please contact us using the information provided in the Contact Us section.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze usage patterns. The types of cookies we use include:

• Essential Cookies: Required for the website and services to function properly
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how visitors use our services (anonymized data)

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our services.

Our website uses minimal tracking. We do not use third-party analytics services or tracking cookies that collect personal information on our main website.

8. Third-Party Services

Our services may integrate with third-party providers to help us operate our platform. The specific services used vary by product.

These third-party services have their own privacy policies. We encourage you to review their privacy policies to understand how they handle your information.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For services that require accounts, we may also notify you via email or through the service itself.

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: support@tursinalabs.com
• Contact Page: /contact

This Privacy Policy is effective as of December 14, 2025 and applies to all users of Tursina Labs services.